CUSTOMER SERVICE AND HOSPITALITY MANAGEMENT

CUSTOMER SERVICE AND HOSPITALITY MANAGEMENT

Customer Service and Hospitality Management_02

COURSE CURRICULUM

HM 101 Theory Functional English
HM 102 Theory + Practical Personal Grooming
HM 103 Theory + Practical Communication Skills
HM 104 Theory + Practical Personality Development
HM 105 Theory + Practical Business Etiquette
HM 106 Theory World of Hospitality Industry
HM 107 Theory Ethics and Governance in HM
HM 108 Theory Customer Service Excellence
HM 109 Theory Guest Psychology and Behaviour
HM 110 Theory Crisis Management in Guest Relations
HM 111 Theory Building Guest Loyalty
HM 112 Theory Catering and Food Service Management

TO DOWNLOAD COURSE CURRICULUM:

ELIGIBILITY:  Candidates should have passed HSC Board Examination (class 12th) from any recognized college/University.

CERTIFICATION: 1 year certification in  Customer Service and Hospitality Management 

Treasure of incredible opportunities

  1. Industry’s diverse landscape invites you to explore opportunities.
  2. Embrace the thrilling prospect of shaping your destiny
  3. Manage event budgets and finances, ensuring cost-effective planning and resource allocation.
  4. Explore destination event planning, organizing events in unique and exotic locations for an unforgettable experience.

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